Sending Hours

Sociable Sending Hours for Business Communications

Protect your brand and customer experience with Sending Hours rules.

Control when your business communicates by enforcing sending hours, ensuring teams follow contact policies and avoid inappropriate delivery times.

Messages sent outside these windows are queued and released later, keeping high-volume sending compliant without manual effort. Pause campaigns, review messages, and apply safeguards to maintain control at scale while protecting customer experience.

Reliable SMS Engagement at Scale

1. Contact Optus: Talk to us about your goals; messaging, timing, customisation, volume, reporting.
2. Meet our Support Team: A dedicated support person will work with you to set up your optimal solution.
3. Test Out Sending Hours: Log in, build your campaign, and test your new sending hours restrictions.

Sending Hours is part of the Optus SMS Suite, an intelligent, omnichannel messaging platform that can integrate seamlessly with your business applications such as CRM, eCommerce platform and more.